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HELP & SUPPORT

TO KEEP YOUR SUCCESS ON TRACK.

Whether you need assistance with computer hardware/connectivity, or Marketing-related services, check out our FAQ or submit a ticket to the PenFed Realty Texas Help Desk.

LEGAL & CONTRACT QUESTIONS?

Roxy Dyer  |  Director of Contract Administration

(214) 679-4381  |  roxy.dyer@weknowtx.com

WHO DO I ASK?

YOUR
ASA

  • How to get paid 

  • How to turn in a contract 

  • Office billing 

  • Office access 

  • Tools/Resources assistance

  • ZipForm & Authentisign 

YOUR
MANAGER

  • Business Plans

  • Accountability & Coaching

  • Contract Support

  • Negotiation Strategy

  • Pulling Comps

THE
HELP DESK

  • Hardware Support

  • Email Setup & Support

  • Advanced PenFed Resource issues

OTHER HELP RESOURCES

The PenFed Realty Texas Help Desk does not have back-end access to all tools. For support on the following resources & tools, please use the contacts below:

RESOURCE CENTER

For inquiries about BHHS REsource Tools & Marketing pieces such as eCards, contact their support at 855.422.9052 or email using the button below. 

AGENT WEBSITE

Agent Websites are supported by the BHHS Customer Success Team, so contact their support at 855.422.9052 or email using the button below. 

Videobuzz

For troubleshooting and some short tutorials, visit our Videobuzz page, or email their support using the button below.

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